Customer Care services

Implementing projects on time and within budget is the first step in partnering with you to achieve long-term potential across your organization. We are dedicated to providing you with the services and resources that extend the life of your business systems to maximize your return on investment and will help in better utilization of people, processes and systems.

What you can expect from our Customer Care

Three purchase options to provide the plan that meets your support needs:

  • Pre-Paid - widest scope of services with discounted service rates
  • Unlimited - allows for unlimited incidents for a limited scope of services
  • Pay-as-you-Go - allows for flexibility
  • Dedicated Customer Care team performing reactive and proactive support
  • Multiple points of contact: phone, email, web meetings
  • Response time with Service Level performance guarantees

Contact Our Customer Care

Our Customer Care team is available to help with your Business Process, Technology related issues between
8:00 AM and 5:00 PM Central Time, Monday through Friday.

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Monday to Friday 8:00 AM to 5:00 PM CST

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