Build Lasting Relationships across Sales, Marketing and Customer Service
Microsoft Dynamics® CRM (Customer Relationship Management) is a highly flexible
platform that adapts and grows as your business does. Using the Microsoft tools
your employees already know, Microsoft Dynamics CRM helps you track prospects, maximize
customer sales and retention, accurately forecast business and get an accurate view
of the pipeline and key sales metrics.
With VLC and Microsoft Dynamics CRM, you will become more profitable with effective communications, fast issue resolution, efficient scheduling and dispatching of service delivery resources.
Microsoft Dynamics CRM drives increased value from your current IT investments, allowing your employees to become more efficient through the use of familiar tools. By automating routine tasks, they can focus their time on strengthening key relationships.
Knowledge is power:
Collaborate among different departments using a centralized database to increase sales, market more effectively and provide higher quality service to customers.
The Flexibility You Need:
Microsoft Dynamics CRM gives you the customizable tools you need now while providing a flexible, scalable platform that will grow as your business expands.
Close integration with Microsoft® Outlook, a familiar interface and wizard-based tools translate to fast user adoption and high utilization rates. Microsoft Dynamics CRM works with Word and Excel, enabling employees to create their own dashboards and personal workflows.
Every time one of your employees interacts with a prospect or customer, you have an opportunity to strengthen customer loyalty, initiate up-sells and cross-sells and build a more consistent brand.
Turn to VLC and Microsoft Dynamics CRM to help you:
- See which customers are most profitable
- Identify and qualify leads
- Convert leads to opportunities
- Track the sales cycle
- Measure employee sales performance
- Manage marketing material delivery and development