24x7 Unlimited Service Desk (Remote Support) |
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Immediate Access to Expert IT Advice |
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Advanced Troubleshooting (Apps, Systems, Networks) |
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Microsoft Office 365 and/or G-Suite Mgmt & Admin |
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Installs, Adds, Moves, Changes, Deletions |
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Software Application Support |
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Third Party Vendor Support |
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Workstation Prep |
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On Site Remediation |
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Network Monitoring and Management |
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Managed Workstation (PCs and Macs) |
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Operating System Patch Management |
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Third Party Patch Management |
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Maintenance Automation |
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Secure Remote Support |
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Inventory Reporting |
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Anti-virus |
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Anti-malware |
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Premium Managed Server ** |
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24x7 Server Monitoring & Remediation |
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Operating System Patch Mgmt |
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Third Party Patch Mgmt |
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Maintenance Automation |
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Secure Remote Support |
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Anti Virus |
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Anti Malware |
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Enhanced Email Security |
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Email antivirus |
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Spam filtering |
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Mail bagging |
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Backup and Disaster Recovery Management |
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Managed DNS |
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Hardware and Software Procurement |
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Phone System Support |
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Dedicated Account Manager |
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IT Strategy Session |
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Annual Risk Assessment |
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